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Terms

You can join Hermes Internet now, or read about our services below. Please read "Terms and Conditions" accessible from the link on left margin of this page. Each subscriber is bound by these conditions when using our service.

All our lines support speeds up to 56K (K56Flex standard, soon to be upgraded to V.90 standard – see modems page for more details).

No registration, setup, or account closing (cancellation) fees. No joining fees. No plan change charge.

Local access from 02 47... phone area.

You incur two costs each time you connect to the Internet: the cost of the phone call to connect to our modems (typically 25c/call – based on local call rates, various Telstra special plans and call discounts may apply), and Hermes Internet dial-up access plan charges, as listed below.

It is your responsibility to ensure that the phone call from you to Hermes Internet is charged as "local call" by Telstra. To our best knowledge all phone calls from any 02 47... number to our dial-up number, which is located mid-mountains, are charged by Telstra as local. However Hermes Internet takes no responsibility for any charges incurred on your phone account as a result of calling from a phone number outside of local area. We recommend that you confirm that your connection is "local call" access by contacting Telstra on 012, quoting both your own phone number and our dial-up number which is: 02 4780 3000.

24 hours 7 days a week access (with the exception of occasional maintenance or unscheduled downtimes).

A range of additional services is included in your membership – for full description go to "Home" page and see "Member Services".

Internet Access Rates

90 cents per hour (1.5 cents per minute) and 25 cents per Mb of data

$80 pack
(valid indefinitely)*
you will be charged for all time you were connected to Internet at the rate of:

$0.90 per hour (in minutes – ie. 5 minute session is charged 7.5 cents),
and for all data transfers (in and out) at the rate of $0.25 per Mbyte.

After you complete each session your usage (time rounded to the nearest minute, data in bytes) will be subtracted from your payment. You can also purchase any amount of access above $80, ie. $85, $100, etc.

monthly credit card account your usage is charged to your credit card (bankcard, VISA or MasterCard) not earlier than 6pm on the last working day of the month, and no later than 6pm on the first working day of the next month. You will be charged for all time you were connected to Internet at the rate of:

$0.90 per hour (in minutes – ie. 5 minute session is charged 7.5 cents),
and for all data transfers at the rate of $0.25 per Mbyte.

After you complete each session your usage (time rounded to the nearest minute, data in bytes) will be subtracted from your payment.

Minimum monthly charge is $20 (this account is recommended only if you expect to use at least 20 hours per month. If you notify us, the billing can be suspended when you are away and do not access our service)

SAMPLER – $1.80 per hour (3 cents per minute) and 50 cents per MB of data

$20 sampler
(valid indefinitely)*
$20, the same conditions as $80 account above, the rates are $1.80 per hour and $0.50 per Mbyte.

FREE with your Internet account

Web space –  free up to 5MB
5MB to 20MB: $20 per month or $200 per year, paid in advance
above 20MB – please inquire
registration / access / setup – FREE
peak hours / weekend use – no additional charges
help desk support – no additional charges
...we also offer our members a wide range of tools and utilities – please go to "Member Services" to check.

Notes:

(*) accounts which are not active for six month will be closed, unless otherwise arranged with us. Non financial accounts (accounts with no funds left) will be closed after three months.

On our home Web page you will find special tools for members. Some of them allow you to check and calculate your time and data usage.

There are no penalty rates for going over you purchased package – if you use all purchased access, your account is simply frozen until we receive another payment.

Our system is based on "user pays" principle. We do not believe in any "flat rates" or "average" rates, where one user is asked to pay for (or subsidise) another user. You pay only for your time and your data usage, which you are free to use any way you like, and during any time. This allows us to provide very high quality service tailored to the requirements of our members.

 

Secure Transaction Server Facility

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secure transaction server facility, allows you to use scripts for secure collecting of information, for example credit card details, collecting of confidential data, sending of sensitive documents, etc. We offer access to this facility for $100 a year. For technical details see member Services area, or ask us.

 

Banner Advertising (on the main Hermes Internet Web page)

$30 per month
or
$300 per year
The rates are for a standard panel, 234 x 60 pixels, as shown on our Home page. There may be up to 10 (ten) images from different advertisers in one panel, changing approximately every 5 seconds. If you wish to have two images, the fee is doubled, etc. We reserve the right to change the placement, the size or other parameters of the banners.

All panels have active link to a separate Advertisements page which gives more details about your product.

technical details Hermes Internet has elected to conform to the proposed CASIE/IAB Standard advertising image sizes. Banner ads must be 234 pixels wide by 60 pixels high (known as a "half banner"). We accept images in the GIF format only, max 256 colours. We can also design graphics as per your requirements (additional fees apply).
other options other sizes and panels for your exclusive use are also available, please inquire by e-mail to admin@hermes.net.au

 

We can also design professional Web pages for you, and register your Web page with the Internet search engines – for more details please inquire.

 

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Copyright © 1997, 1998 Hermes Internet
Last modified: 17 June 2025